Network problem validating identity

08-Aug-2016 02:02

If your network is Encrypted go on to step 6 otherwise Click ok and try to connect to your network again.In this window make sure you are in the "Association" tab.One way to restore networking, especially wireless, is to go into control panel, system and delete the network card. Since you mentioned that this notebook had previously been setup for multiple wireless profiles, my suggestion would be to delete all existing wireless profiles and see if that allows you to then create a new profile for the Comcast gateway.I can't provide a screen shot to illustrate how to do that because I don't know if you are using the built-in Windows Wireless Zero Config, or a vendor specific utility for your unnamed Wi Fi card.

It is possible to distinguish possible solutions by means of this.

At the top of the screen, where it says, Choose a wireless network, I get an [endless] Validating identity.

As of recently, she was able to use this computer to connect to a neighbor's/friend's secured wireless netowork and another neighbor's/friend's unsecured wireless network.

What's really strange, now I noticed, that this problem is occurring with any Network in range on the list. Without actually looking at the system, it is hard to tell exactly the problem but here are 2 general things to explore: Did you by chance install any of the Comcast utilities on her machine?

I thought that at first, perhaps, a virus and/or malware somehow got by and changed/altered the wireless settings, though the antivirus software and Malwarebytes software is up-to-date and is showing no problems. One of these may be doing strange things with the connection. If that does not work it could be a newtork card driver issue. However, before you do that I would advise you to make sure that you have the driver disc for that netcard (or for the notebook if it is an internal Wi Fi netcard), because Windows will often not have built-in drivers for any given netcard.

It is possible to distinguish possible solutions by means of this.

At the top of the screen, where it says, Choose a wireless network, I get an [endless] Validating identity.

As of recently, she was able to use this computer to connect to a neighbor's/friend's secured wireless netowork and another neighbor's/friend's unsecured wireless network.

What's really strange, now I noticed, that this problem is occurring with any Network in range on the list. Without actually looking at the system, it is hard to tell exactly the problem but here are 2 general things to explore: Did you by chance install any of the Comcast utilities on her machine?

I thought that at first, perhaps, a virus and/or malware somehow got by and changed/altered the wireless settings, though the antivirus software and Malwarebytes software is up-to-date and is showing no problems. One of these may be doing strange things with the connection. If that does not work it could be a newtork card driver issue. However, before you do that I would advise you to make sure that you have the driver disc for that netcard (or for the notebook if it is an internal Wi Fi netcard), because Windows will often not have built-in drivers for any given netcard.

If an authentication requires additional information from the user, such as selecting one of multiple user certificates, a text balloon appears instructing the user.